After-Sales Support

Whether you need technical guidance, warranty service, or product advice, our team is here to help. Complete the form and we’ll respond with tailored assistance.

WARRANTY COVERAGE

10-Year Frame Warranty

Structural coverage for all Pilates machine frames.

2-Year Parts Warranty

Coverage for springs, pulleys, upholstery, and accessories

TECHNICAL SUPPORT

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Installation video guides
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Remote video call assistance
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Maintenance kits and spare parts
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100% pre-shipment quality inspection

Contact Support

We typically reply within 1 business day.